Shahin Shateri

Chief Operations Officer

Country Head

Startup Scaler

Leadership Development

Shahin Shateri

Chief Operations Officer

Country Head

Startup Scaler

Leadership Development

About Me

Results-driven operations leader with 15+ years of experience scaling global operations, driving digital transformation, and delivering measurable outcomes in revenue growth, cost efficiency, and customer satisfaction. Proven track record of leading cross-functional teams, optimizing processes, and aligning strategic objectives with organizational growth. Adept at leveraging data-driven insights to improve operational efficiency and achieve business goals across diverse industries, including BPO, IT, consulting, legal, insurance, Finance, Health and Wellness, and e-commerce.

Skills & Expertise
Operations Management
Business Strategy
Process Optimization
P&L Ownership
Cost Reduction
Revenue Growth
Digital Transformation
Startup Scaling
BPO & Contact Center Leadership
Multi-Site Operations
Client & Vendor Management
Contract Negotiations
CRM & ERP Implementation
KPI-Driven Performance
Workforce Management
Leadership Development
Pricing
Basic
$ 22 hour
  • Web Development
  • Advetising
  • Game Development
  • Music Writing
  • Photography
Pro
$ 48 hour
  • Web Development
  • Advetising
  • Game Development
  • Music Writing new
  • Photography new
Fun Facts
Scaled 3 Startups to Corporations
Loves Long Drives
Running on 3 Cups Of Coffee/Day
11 Countries Visited
Quote
Great leaders don’t set out to be a leader. They set out to make a difference.
Unknown
Clients
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Resume
Experience
November 2023-July 2025
Call Center Country Head
Redefined Growth Marketing
January 2023- February 2024
Chief Operations Officer
EventoMax Inc.
August 2018- September 2022
Founder & CEO
Rayand
December 2014- April 2018
Senior Operations Manager
Universal Tech Inc.
December 2013- November 2014
Service Delivery Manager
Executive Boutique
January 2013- December 2013
Business Development Consultant
self-employed
December 2007- January 2013
Senior Project Manager
Strategic Websites
May 2005- July 2007
Technical Service Manager
National Iran Oil Engineering and Construction
Education
Bachelor of Risk Management and Financial Engineering
IR, Tehran

University of Tehran

2025
Lean Six Sigma Black Belt
CSSC
2019
Google digital marketing

Google

2019
DART.MIT.C.06

Dartmouth university

2019
Management Certificate

ALC

2019
Microsoft Networking

Microsoft

Skills
Design
  • Web Design
  • Write Music
  • Photoshop
  • Graphic Design
Languages
  • English
  • German
  • Italian
  • French
Coding
  • WordPress
    90%
  • PHP / MYSQL
    75%
  • Angular / JavaScript
    85%
  • HTML / CSS
    95%
Knowledge
  • Website hosting
  • iOS and android apps
  • Create logo design
  • Design for print
  • Modern and mobile-ready
  • Advertising services include
  • Graphics and animations
  • Search engine marketing
Testimonials
Blog
Recognize Your Price, Know Your Value
September 23, 2025 Recognize Your Price, Know Your Value

Learn to value your skills and experience. Shahin Shateri’s insights show why knowing your worth is key to career success.

Startups Don’t Fail Because of Bad Ideas. They Fail Because of Bad Execution.
September 4, 2025 Why Execution Is Everything for Startups

Understand why execution is the single biggest variable to startup success. Lessons from operations executive, Shahin Shateri

September 2, 2025 Artificial Intelligence Energizes Productivity

The new efficiency in outsourcing with the help of AI, outcome-based contracts, and cost savings in the current scenario.

December 3, 2024 The Future of the BPO Industry in the Philippines

Explore the future of the Philippine BPO industry as it embraces AI, diversifies services, and strengthens global competitiveness while ensuring sustainability and innovation.

Get in Touch

A simple message can be the start of a fruitful cooperation.

  • Email: hello@shahinshateri.com
Contact Form